Renee T.
Homeowner · Boise, ID
"I figured there had to be a catch. Three months in, my payment is $240 lower and the only thing I did was tap Approve."
Dana Whitfield
CEO, Larkspur Servicing
"We used to lose the customer the day rates dropped. Now the refinance happens with us, and the relationship keeps going."
Marcus D.
Homeowner · Raleigh, NC
"Between two kids and a full-time job, I was never going to shop rates. Now I get a text when it's worth it, I say yes, and it's done."
"Cost to service went down and satisfaction went up in the same quarter. I'd stopped believing those two could move together."
Frank H.
Homeowner · Mesa, AZ
"Four mortgages in my life, and this is the first one that ever came to me and said, you could be paying less."
"For years the only time a borrower heard from us was when something went wrong. Now we're the ones calling with a lower payment."